Policies and Services






BENQUEIL'S FINE JEWELRY is committed to IMPECCABLE SERVICE and we take great pride in in our service record. Should you have any problems or just need to ask a question we will do our best to respond to you as quickly as possible. Please go to the.....

CONTACT US SECTION OF THIS WEB PAGE

RETURN POLICY .....

You may return the merchandise within 30 days for a refund or exchange. You may return the item in our store or ship it back to us and we will credit the form of payment you used. Please remember that the shipping and handling is not refundable unless you received either a damaged or defective item.

PLEASE NOTE THE ABOVE POLICY ONLY APPLIES TO ONLINE PURCHASES, PURCHASES MADE IN THE STORE ONLY COME WITH A 30 DAY EXCHANGE POLICY. NO REFUNDS.

YOU MAY CHOOSE THE METHOD OF SHIPPING THAT IS BEST FOR YOU. PLEASE NOTE IF A RING NEEDS TO BE SIZED THAT IT COULD DELAY YOUR ORDER BY (4) DAYS. ALSO IF YOU ORDER A LOOSE DIAMOND AND NEED IT SET IT COULD ALSO DELAY IT BY (4) DAYS. WE WILL INFORM YOU BY E-MAIL OR PHONE AS TO THE STATUS OF YOUR ORDER.

SECURE SHOPPING POLICY ..... BENQUEIL'S FINE JEWELRY is committed to protecting our customer's personal information. All orders are transmitted in an encrypted format. We do not sell or use your personal information for any reason other than to inform you of in-store promotions and sales.